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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Abigail perrott

October 15, 2025

5  out of  5
rating by Abigail perrott
"I am always impressed with the service here, everyone is so kind and very understanding, I always appreciate the help, This place is wonderful"
We responded:
"Thank you for the great feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Floyd Robinson

October 9, 2025

5  out of  5
rating by Floyd Robinson
"Very professional, friendly and provide excellent services."
We responded:
"Thank you for the great review! We appreciate your many years of loyalty to State Farm and our office! Please let us know how we can help in the future. "
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Katie Griffith

October 8, 2025

5  out of  5
rating by Katie Griffith
"Excellent customer care!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to help you with your insurance! "
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Rachel Souders

September 16, 2025

5  out of  5
rating by Rachel Souders
"My husband and I have used State Farm for years for auto, homeowners, and life insurance. The customer service is phenomenal and rates are great. We always receive fast, personable assistance. I highly recommend Tim Panther's office to anyone searching for insurance."
We responded:
"Thank you, Rachel, for your kind words and many years of loyalty to our State Farm office! You are a pleasure to work with! Please let us know if we can help you in any way. "
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ilissa ramm

September 9, 2025

5  out of  5
rating by ilissa ramm
"Jenn Ahalt has been great to work with. Love and appreciate her great customer service."
We responded:
"Thank you for taking the time to provide such great feedback! We’re so lucky to have Jenn on our team here at State Farm! If you ever have any questions or need assistance, we’re here to help!"
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Kimberly Dumas

September 4, 2025

5  out of  5
rating by Kimberly Dumas
"Jen Ahalt was absolutely wonderful to work with. I called in after my teenager got in an accident, She listened patiently, understood my concerns, and explained everything clearly in a way that helped calm me down. She was both compassionate and informative, and I left the conversation feeling supported and much more confident about the process. I truly appreciate the level of care and professionalism she showed — it made a stressful situation so much easier. Highly recommend!"
We responded:
"Thanks so much for the great review! We are extremely lucky to have Jenn on our team! Please let us know if we can help you in any other way from our State Farm office. "
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Kim McTigue

August 4, 2025

5  out of  5
rating by Kim McTigue
"Always friendly, competent and knowledgeable. The office staff takes care of me very efficiently"
We responded:
"Thanks, Kim, for the great review for our State Farm office! We love working with you and Chris and appreciate you being with us for so many years. Let us know if we can help you in any way!"
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Gary Thomas

July 14, 2025

5  out of  5
rating by Gary Thomas
"Always 5 star assistance from Tim Panthers group! Lisa is great! Thank you very much!"
We responded:
"Thanks Gary! We sure appreciate the great review and you trusting our office and State Farm for so many years. If there is anything else we can do for your insurance needs, just let us know!"
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Shirley Evans

July 10, 2025

5  out of  5
rating by Shirley Evans
"Friendly service from people who care. I have been with State Farm since 1971. They have always been great to work with. My children also have their vehicles and homes insured with State Farm"
We responded:
"Thanks Shirley! We have loved working with you and appreciate your many years of loyalty!"
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Shannon Smith

July 2, 2025

5  out of  5
rating by Shannon Smith
"Tim and his staff are amazing! They go the extra mile to give you the most affordable and best coverage. Also, they support their community. Love a company that believes in helping those around them. Thank you all for the best service anyone could ask for."
We responded:
"Thank you, Shannon, for the great review. We have really enjoyed getting to know you through the many years of loyalty you have given State Farm and our office. Customers like you make our job rewarding! Thanks again and we are here to help!"
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Traci Coulter

June 25, 2025

5  out of  5
rating by Traci Coulter
"All the ladies were very sweet and helpful We switched from another company and it was seamless.Highly recommend if you need a insurance company that treats you like family."
We responded:
"That's the best compliment we could get! We are so happy you put your trust in our office and State Farm. Thank you and if there is anything else we can do for your insurance needs, just let us know!"
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Dari Carnes

May 27, 2025

5  out of  5
rating by Dari Carnes
"Lisa Grout has given us superb, stellar service since we left our previous home in South Carolina. No question is left unanswered and is thoroughly explained. We had a few State Farm providers in our new area of Maryland from which to choose and after interviewing a few offices, we are definitely pleased to have chosen Tim Panther as our State Farm agent. Their office has all aspects of insurance covered by subject experts each with 20+ years of experience, so you can feel assured to have all your insurance needs dealt with knowledgeably and efficiently. Highly recommended! 10 Star Service!"
We responded:
"Thank you so much for the incredible review! We are happy to know you have had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! And thanks for your business!! "
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maureen kosch

May 2, 2025

5  out of  5
rating by maureen kosch
"How lucky I was when Lisa G answered the phone to help me with my Medicare Supplement policy. She is very knowledgeable and was a tremendous help to me. She's also very kind and helpful. Everything was done in about 20 minutes and I could not be more pleased. Thanks, Lisa!!"
We responded:
"Thanks so much for the great review! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Melissa Lake

April 28, 2025

5  out of  5
rating by Melissa Lake
"Great agency. Tim Panthers office Is very friendly, very professional. I had to have my car towed took my receipt to them and was paid that day easy to phone and able to talk to someone."
We responded:
"Thank you for your 5-star review and your long-term loyalty to State Farm and our office! We are happy to help you with your insurance needs! "
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Robert and Amy Burns

April 23, 2025

5  out of  5
rating by Robert and Amy Burns
"We’ve been with Tim for almost 20 years and will not go anywhere else. Anytime we have an issue or a question, we can always count on him and his team to be there from start to finish."
We responded:
"We appreciate your positive feedback and loyalty to State Farm and our office! If there is anything else we can do for your insurance needs, just let us know!"
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Angie Zamora

April 22, 2025

5  out of  5
rating by Angie Zamora
"I have worked in customer service for 30+ years, so my standard is high, and this office never disappoints! When you contact any team member, you always feel as if you are their most important client of the day. Very knowledgeable, friendly and detailed. They take care of business and follow up when needed and even put up with my goofy husband bugging them at times!😃 Thank you for all you do for your customers!"
We responded:
"Thank you for reviewing our State Farm office! We’re happy to know you had positive experiences with us; your satisfaction is our top priority! Customers like you make our job rewarding! We look forward to continuing to support your insurance needs."
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Ernest Bishop

April 11, 2025

5  out of  5
rating by Ernest Bishop
"My family and I found ourselves in quite a pickle after one member was involved in an auto accident at the fault of the other driver. One could not find a more knowledgeable ,sympathetic, and courteous agent to have involved. The personnel there are outstanding reps of State Farm Insurance. I've almost made myself a nuisance in the past couple of weeks but they have assured me that that's what they were there for. We could not be more pleased!!"
We responded:
"Thank you for the great review! We are so happy you are pleased and appreciate you putting your trust in our office and State Farm Insurance! Let us know if we can help in any way. "
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Joan Kline

April 11, 2025

5  out of  5
rating by Joan Kline
"I've been with this agency for many years. The service is top notch, the staff is amazing and very helpful. Tim is an awesome agent and person."
We responded:
"Joan, Thank you for the incredible review and feedback! It’s our pleasure to assist you with your insurance needs. We also enjoy working with you and appreciate your loyalty! "
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krystal Dofflemyer

April 2, 2025

5  out of  5
rating by krystal Dofflemyer
"This team has been great and always answer all my questions and follow up and even make suggestions. Great team in this office"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your insurance people!!"
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Britney S

March 11, 2025

5  out of  5
rating by Britney S
"I love state farm. They actually care and try their best to help you in any and all ways that they can! I absolutely love the team there, they’re so down to earth and kindhearted! They make you feel like you’re part of their state farm family :) 10/10 would recommend anyone to this office. Lisa is my go to girl so I always, always have the best experience & it’s very helpful to get text reminders because being a mom, you don’t always remember everything lol."
We responded:
"Thank you for the incredible review! We love our State Farm family, and you make our job rewarding! If there is anything else we can do to help, please let us know!"
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Estaley

March 7, 2025

5  out of  5
rating by Estaley
"Long time State Farm user, been with Tim for countless years. Always responsive and helpful with all questions and concerns. His staff is top notch and very knowledgeable for all your insurance needs. You won't go wrong if you chose Tim and his team. (4yrs ago post) March 2025 Update - Unfortunate event of car being stolen, Tim's team helped me get the necessary items rolling, have even followed up to make sure we were being taken care of from the claims people. Tim's team care about their policy holders. Recommend you give them a chance to serve you."
We responded:
"Thanks, Eric, for your positive feedback! It’s our pleasure to help you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Gowen Motors

March 6, 2025

5  out of  5
rating by Gowen Motors
"Great group of individuals at this office. Their responsive and personalized service stands out!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to help you in any way!"
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OathToCode

February 24, 2025

5  out of  5
rating by OathToCode
"Like a good neighbor, Tim Panther and his team are there! They have gone above and beyond and are willing to answer any question I bring to them. They remain friendly and professional and have been incredibly easy to work with. You will not find a better team."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Dianne Snyder

February 19, 2025

5  out of  5
rating by Dianne Snyder
"Tim and his team are very professional. They are thoughtful as well. We have had State Farm for about 52 years. Very pleased with the price of insurance. The price of my insurance went down during Covid and went back up this year. That is great of them during Covid. I’ve sent my brother to you all and you gave him a good price for car and apartment as well.Thanks for being here."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Emily Thruman

January 12, 2025

5  out of  5
rating by Emily Thruman
"Nice people Always satisfied"
We responded:
"We appreciate your kind review! We always enjoy working with you and your family!! Thanks again and call us if you need anything."