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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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aaron hann

November 10, 2024

5  out of  5
rating by aaron hann
"This Statefarm is Great ! Anything that has happen with me and my car has been handled by Tim and His staff to Make Sure everything is Okay. They are Soo nice and Friendly whenever I speak to them and Deal with them ! Definitely recommended 5/5🌟"
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Mary Campbell

October 23, 2024

5  out of  5
rating by Mary Campbell
"Everything good! Understood our insurance needs, taking care of everything and even advised a better payment plan as well as how to save money! Thanks Tim Panther."
We responded:
"Thanks Mary! We love working with customers like you and Kevin! We appreciate your many years of loyalty with us. "
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Kelleyclean67 Bowles

October 22, 2024

5  out of  5
rating by Kelleyclean67 Bowles
"I just moved into the state went to Tim's office jenn was very helpful,kind got me all set up with vechile insurance"
We responded:
"Thanks for your kind feedback! Welcome to Maryland and let us know if we can help you in any way. We're glad to have you with us!"
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Anne Jenkins

October 19, 2024

5  out of  5
rating by Anne Jenkins
"I reached out to Tim when I was experiencing an issue with a claim I’d submitted. His response to me was extremely prompt and he was attentive in listening to the problem. The claim was quickly resolved thereafter. I believe that Tim’s intervention and assistance was integral to the resolution."
We responded:
"Thanks so much Anne! We are always happy to help and you are so easy to work with. Customers like you make our work rewarding!"
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Heather Frost Kotlyn

April 11, 2024

5  out of  5
rating by Heather Frost Kotlyn
"I switched to Tim Panther State Farm several years ago after my dad has been a long time customer. Not only did I get a great low rate, but Tim and specifically Jenn are easy to work with and always helpful when I have questions. 100% recommend!"
We responded:
"Thanks, Heather for your kind words. We love having customers like you!"
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Lexy Ricketts

December 22, 2023

5  out of  5
rating by Lexy Ricketts
"Very excellent!! They helped me get my car back in tip top shape!! Extremely helpful!!"
We responded:
"We love to hear that you had a great experience. Thanks and welcome to the State Farm family! "
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Mark

December 1, 2023

5  out of  5
rating by Mark
"Very helpful and kind people"
We responded:
"Thanks, Mark, for the kind and positive feedback. We have enjoyed working with and getting to know your family!"
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Kristi Wilkins

July 28, 2023

5  out of  5
rating by Kristi Wilkins
"Tim's office is wonderful! They really get to know their clients and their needs . Always a pleasant experience no matter what insurance issue we may be dealing with."
We responded:
"Thank you for the kind words! We really enjoy working with you and appreciate your trust in us!"
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Nicki Silver-Turner

July 25, 2023

5  out of  5
rating by Nicki Silver-Turner
"When I called in about my accident, the very first thing they asked was, 'Are you all right!?' That meant a lot! From that point on every single associate I spoke with was very friendly and caring and never once made me feel bad about the accident even though it was my fault. Everything was handled quickly. And even though I had never totaled a car before and didn't really know what to do they helped me through the process and told me exactly what I needed to do and everything went very smoothly. I'm so happy with State Farm! And special thanks to everyone at the Tim Panther office!"
We responded:
"Thanks, Nicki for the great feedback. We are happy the claim process went well for you. Thanks for being a great customer to work with!"
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Jessica Hay

July 3, 2023

5  out of  5
rating by Jessica Hay
"Jennifer Ahalt is absolutely amazing. I love State Farm Insurance."
We responded:
"Thanks, Jessica for the great review! You are right about Jenn.....we are so lucky to have her on our team! "
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Darrel Justh

June 14, 2023

5  out of  5
rating by Darrel Justh
"We are in the process of moving from Maryland to Pennsylvania and had to complete a lot of paperwork to get our licenses and auto tags. They wanted proof that we would be carrying our insurance over to PA so we called State Farm and I spoke with Lisa, who was the only person in the office at the time. Even though she was assisting other customers she took the time to update our insurance cards and emailed them to me within an hour. We were very grateful for her quick response as we had spent the previous day trying to accommodate PennDOT's requirements to update our driver's license as we needed them before we could get our auto licenses. Lisa was a "breath of fresh air" in the rather lengthy procedure we went through. I've been with State Farm for over 62 years and the company has always been there when you need them. Thank you Lisa"
We responded:
"Thanks so much for the great feedback. We are fortunate to have such wonderful long-term customers like you!"
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Gene Dayhoff

May 16, 2023

5  out of  5
rating by Gene Dayhoff
"I went to Tim looking for a Liability Policy and the very quick response and follow up service was outstanding. His personalized service and the fact that I actually got to sit down and discuss my needs is a big breath of fresh air in this day of press 1 or 2 or 7 to return to the main menu. Thanks Tim for all you do! I plan on having him review all my policies in the near future because of his service."
We responded:
"Thanks Gene for the kind words! We look forward to working with you. "
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Ana oliver

March 7, 2023

5  out of  5
rating by Ana oliver
"I came to Tim to get a quote for auto insurance. I had been with my previous company for quite sometime. Tim was able to get me a lower rate with the same coverage. He was personable and professional which I find today is hard to find."
We responded:
"Thanks Ana! We look forward to working with you and so happy we could save you some money. "
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Keith Sylvester

March 6, 2023

5  out of  5
rating by Keith Sylvester
"I've had nothing but good experiences with Tim and State Farm. He has been very helpful with choosing and maintain my universal life insurance policy."
We responded:
"Thanks Keith! It's a pleasure working with you!"
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Sarah Logsdon

September 16, 2022

5  out of  5
rating by Sarah Logsdon
"Tim + Lisa went above and beyond for my insurance needs!"
We responded:
"Thanks for the feedback Sarah. We are happy we could help you and best of luck!"
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Patrick Y.

September 13, 2022

5  out of  5
rating by Patrick Y.
"Tim and his staff have seen me grow up with my parents as clients and now I am a client of his as well. It’s always like you’re speaking with a friend on the phone every time I call. Working with the staff, it’s not hard to see why people have stayed loyal to this group for decades and even generations."
We responded:
"Thank you Patrick! It's clients and families like yours that make our work so rewarding."
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Dory Bradley

August 8, 2022

5  out of  5
rating by Dory Bradley
"After the death of my husband, Joe, Lisa personally walked me through the process of making a life policy claim. If you don't yet have a life insurance policy to leave to your loved ones, I highly encourage you to go to Tim Panther's office ASAP. Make beautiful memories with your loved ones now, but it's important to plan for their future when you're gone."
We responded:
"Thank you Dory. We appreciate your comments and for sharing an important message."
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Caroline Sirface

June 24, 2022

5  out of  5
rating by Caroline Sirface
"Every time I call into the office I immediately have all my questions answered and all of my insurance needs taken care of. Lisa Shank has gone above and beyond for me regardless if I just have a question of if I need assistance after an accident. I never feel like they would just rather me use the app and figure it out myself."
We responded:
"Thanks Caroline for the great review! I'm lucky to have such a great staff. We appreciate having such nice clients as you."
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Morris Henson

May 24, 2022

5  out of  5
rating by Morris Henson
"I have been with this office for well over 40 some years. Tim, Shirley, Lisa, Jen and others have always been VERY KNOWLEDGEABLE, HELPFUL and ACCOMDATING with every aspect of my policies and needs whatever I needed at the time. I have been with State Farm for over 50 years total and never experienced any problems or set backs. If there were more than 5 stars I would award them to this office and company."
We responded:
"Thanks Morris!! We love having you as clients and always enjoy talking to you and Patsy."
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Linda Tracey

May 12, 2022

5  out of  5
rating by Linda Tracey
"always easy to deal with this office. Tim Panther and his office staff are very professional. Jennifer helped me today get set up for a new auto. She made it very easy to complete all the information . Great Team!"
We responded:
"Thanks so much Linda! We appreciate your many years of loyalty with us!"
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Chris May

April 24, 2022

5  out of  5
rating by Chris May
"Tim Panther and his staff are awesome and very friendly, highly recommend him for any and all your insurance needs."
We responded:
"Thanks Chris! We all enjoy working with you and your family."
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Timmy Defelice

April 19, 2022

5  out of  5
rating by Timmy Defelice
"My family has been with state farm for decades and has been very efficient in handling our needs. Tim and staff are very pleasant to talk to and present more of a family environment rather than just business as usual."
We responded:
"Thanks Timmy for the kind words! We appreciate your loyalty and you make our job enjoyable!"
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Jim & Katrina

March 19, 2022

5  out of  5
rating by Jim & Katrina
"Tim Panther & ALL the ladies that work there are FANTASTIC! We've been with them for years, and they are always there for support. Couldn't imagine having insurance anywhere else because of this team!"
We responded:
"Thanks so much for the feedback! You are a great family and we love working with you!"
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Perk Hull

March 11, 2022

5  out of  5
rating by Perk Hull
"I have used State Farm for Car, Home, and Life insurance for over 45 years Tim Panther has been my agent for many of those years. He has been knowledgeable/professional and has a staff of people who are helpful, knowledgeable and a pleasure to do business with."
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Kristin Bowl

February 25, 2022

5  out of  5
rating by Kristin Bowl
"Highly recommend both State Farm and Tim Panther's office specifically. The very best of people here - always professional, helpful, friendly and knowledgeable. We had two storm-related claims - one on our house and one on our car this year. We had never had a claim before and State Farm came through in spades. Thanks to Tim, Lisa and the other Lisa!"
We responded:
"Thanks Kristin! We are so lucky to have such loyal and nice clients like you!"